Shipping Policy

What is the shipping time?

Shipping with Coverage (includes lost, stolen, or damaged packages):

• Delivery Window: Typically 5–15 business days

• Shipping Fee: Free for all standard orders

• Details: We offer complimentary standard delivery. Expedited or priority options may be available at checkout for those who’d like their SleekCopper products a bit sooner.

We aim to process and dispatch all orders from our facility within 24 hours of purchase. During high-demand periods, please allow up to 3 business days for handling.
Note: Shipping times exclude potential customs or clearance delays (if applicable).

Where do we ship?

We proudly ship worldwide, including the United States, Canada, Australia, New Zealand, and other international destinations.

Can I track my order?

Yes! Once your order has been shipped, you’ll receive a tracking number via email within 24–48 hours.
If your order is placed on a weekend or public holiday, your tracking details will be available on the next working day.

Can I modify my order?

We understand that plans can change. You may request an update to your order within 6 hours of placing it.
After that window, the order is likely already being processed and can no longer be altered.

COVID-19 & Global Delays Notice

Dear SleekCopper customers,

Due to ongoing global supply and logistics challenges, minor delays in delivery may occasionally occur. We’re doing everything possible to ensure your handcrafted copper products reach you promptly.

Our fulfillment and shipping partners are working around the clock to maintain smooth operations. During busy seasons, please allow an additional 2–3 business days for processing.
We truly appreciate your patience and understanding.