Privacy Policy

Privacy Policy

Overview

This Privacy Policy explains how Copper Sleek (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website. By using our site, you agree to the collection and use of information in accordance with this policy.

Contact

If you have any questions about this Privacy Policy, wish to learn more about our privacy practices, or want to make a complaint, please contact us at:
📧 support@coppersleek.com

Information We Collect

When you visit Copper Sleek, we collect certain details about your device, browsing behavior, and interactions with our site. We may also collect personal data you provide directly to us (e.g., when placing an order or contacting support).
This information, referred to as “Personal Information”, helps us provide and improve our services.

1. Device Information

• Purpose of Collection:
  To ensure our website loads properly on your device, and to analyze how visitors use our site so we can improve performance and user experience.

• How It’s Collected:
  Automatically through cookies, log files, web beacons, tags, or pixels when you browse our site.

• Disclosure for Business Purpose:
  Shared with our website hosting and analytics partners, including Shopify.

• Examples of Data Collected:
  Web browser version, IP address, time zone, cookie data, pages or products viewed, and how you navigate our website.

2. Order Information

• Purpose of Collection:
  To process your purchases, manage shipping and returns, issue invoices or confirmations, screen orders for fraud, and provide customer service or product recommendations.

• How It’s Collected:
  Directly from you when you place an order on our website.

• Disclosure for Business Purpose:
  Shared with our e-commerce platform provider (Shopify) and payment processors for order fulfillment and secure transactions.

• Examples of Data Collected:
  Name, billing and shipping address, email address, phone number, and payment details (including encrypted credit or debit card information).

3. Customer Support Information

• Purpose of Collection:
  To respond to your inquiries, process refund or warranty requests, and offer general assistance.

• How It’s Collected:
  Directly from you when you contact us by email, form, or chat.

• Disclosure for Business Purpose:
  Used internally and shared only as necessary to resolve your concern.

Use of Personal Information

We use your personal information to:

• Provide and deliver products or services.

• Process payments securely.

• Communicate with you about orders, products, or promotions.

• Improve website functionality and customer experience.

• Comply with applicable legal obligations.

Sharing Your Information

We share your information only with trusted partners to help operate our store, including:

• Shopify, which powers our online platform.

• Payment processors to handle transactions securely.

• Shipping carriers for order delivery.

We never sell or rent your personal data to third parties.

Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data.

• Request corrections or deletions of your information.

• Withdraw consent or object to certain uses.

To exercise these rights, contact us at support@coppersleek.com.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined here or as required by law. Once no longer needed, your information is securely deleted.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available on this page.