Refund Policy

We want you to love your SleekCopper purchase. If something isn’t quite right, we’re here to help!

Return Window

We offer a 7-day return policy, meaning you have 7 days from the date of delivery to request a return.

To qualify for a return, your item must be:

• Unused and in the same condition you received it

• In its original packaging

• Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at support@sleekcopper.com.
Once your return is approved, we’ll provide you with detailed return instructions.

Please note:

• Return shipping costs are the responsibility of the customer.

• Original shipping fees are non-refundable.

• Returns sent without prior approval will not be accepted.

Orders sent via Cash on Delivery (COD) cannot be returned.
Refunds will be issued via bank transfer or the original payment method—please do not include your bank details unless requested by our support team.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please reach out to us immediately at support@sleekcopper.com with photos of the issue.
We’ll assess the problem and arrange a replacement or refund right away.

Non-Returnable Items

Certain items cannot be returned, including:

• Personalized or engraved products

• Perishable goods (e.g., food or plants)

• Intimate or personal care products

• Hazardous materials or flammable liquids

• Gift cards and sale items

If you’re unsure whether your item qualifies, please contact us before returning it.

Exchanges

Need a different item?
The quickest way is to return your original order and then place a new order once your return has been accepted.

Refunds

Once your return is received and inspected, we’ll notify you via email about the approval or rejection of your refund.
If approved, your refund will be automatically processed to your original payment method.

Please allow some time for your bank or credit card provider to complete the refund process.